PWA-ESD-CustomerSurvey - Ventura County Public Works Agency

We Value Your Opinion

We strive to serve you courteously and efficiently. We would like to know if we are succeeding and how we might do better. Please take a minute to complete this questionnaire.

Gregg Strakaluse, Director

Public Works Agency

Anastasia Seims, Director

Engineering Services

ESD-PWA-Customer-Survey

1. Date

Time of Event

2. Purpose of Today's Visit

Project Services

Land Development

Survey

Other

3. Please rate our customer service using the following rate scale: Courtesy/Professionalism

Completeness/Accuracy

Timeliness

Accessibility

4. How long did you wait before being helped?

minutes

How long did our staff member assist you?

minutes

5. Do you have any suggestions to improve our services?

6. If a member of our staff was especially helpful, please let us know so that we may show our appreciation. Staff Member's Name

Comments:

7. Woud you like us to contact you regarding your comments?

Yes

Your name

Phone:

Your email

THANK YOU!