Water and Sanitation Services

 

Welcome
Utility Services Division
Integrated Waste Management Division
Service Areas
The Drought and You
Engineering & Development
Publications & Documents
Public Meetings
Contact Us

 

WELCOME TO THE WATER AND SANITATION DEPARTMENT PAGE 


 

Please take the time to browse our page and discover how the County of Ventura Water and Sanitation Department serves its customers.

The Department operates 24 hours a day, 365 days a year to serve the public through two distinct divisions: the Utility Services Division and the Integrated Waste Management Division. 

The mission of the Department is twofold:

 (1) To provide an uninterrupted, high-quality water supply in sufficient volume and at a reasonable cost to meet the consumer's needs; and to collect, treat, and dispose of wastewater safely and efficiently, meeting all State and Federal permit requirements; and

 (2) To prevent pollution through the management of municipal solid waste and household hazardous waste, while promoting the sustainable management of materials in partnership with the community .

We hope our page provides you with helpful information you may need. For further information, please call us at (805) 378-3000. 

 

 

 

 

  

 
 
UTILITY SERVICES DIVISION



 The Utility Services Division of the County of Ventura Public Works Agency, Water and Sanitation Department is responsible for the administration, operation, and maintenance of water and/or sewer utilities for Ventura County Waterworks District (VCWWD)   No. 1 (Moorpark), the sewer utility for VCWWD No. 16 (Piru), and the water utilities for VCWWD No. 17 (Bell Canyon), VCWWD No. 19 (Somis), and VCWWD No. 38 (Lake Sherwood).
 
The Department also provides sanitation services to Camarillo Utility Enterprise (Camarillo Airport), County Service Area (CSA) No. 29 (North Coast), CSA No. 30 (Nyeland Acres), CSA No. 34 (El Rio), and Todd Road Jail.
 
 
 
Location:  6767 Spring Road, Moorpark, CA  93021

Mailing Address:  County of Ventura, Water and Sanitation Department, P.O. Box 250, Moorpark, CA  93020

Telephone: (805) 378-3000; 24-Hour Emergency (805) 378-3000

Hours of Operation: 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays.
 
 

 


INTEGRATED WASTE MANAGEMENT DIVISION (IWMD)


 

The IWMD reduces waste, prevents pollution through the management of Household Hazardous Waste, and promotes the sustainable management of solid waste materials in partnership with the community.

The Division is responsible for the County's compliance with the California Integrated Waste Management Act , including recycling and reuse programs to reduce waste going to landfills and to enhance environmental quality.  Explore this site for more information. 

The IWMD is in the Hall of Administration at the main Ventura County Government Center. 

Location: 800 South Victoria Avenue, Ventura, CA  93009-1650

Telephone: (805) 658-4321
  Fax: (805) 658-4324

Hours of Operation: 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays


 SERVICE AREAS


 

With over 300 public and private water purveyors in Ventura County, the Utility Services Division of the County of Ventura Water and Sanitation Department is responsible for the administration, billing, customer service, operation, maintenance, design, inspection, and construction of the following Special Districts and County Service Areas:

 

If you live in the Simi Valley area please contact Waterworks District 8 for information on establishing service.

 ervice Areas

 

 THE REGIONAL DROUGHT IS NOT OVER


  For further information, visit the United States Drought Monitor website. 


 

TRACKING THE DROUGHT


The following are online resources you may use to help you track the drought:

Rainfall levels in Ventura County

Conditions for major reservoirs in California

A snapshot of rain and snowpack data from the Sierra Nevada and Colorado River 

 


REACHING OUT TO CUSTOMERS IN A TIME OF DROUGHT  

During the past year, the Water and Sanitation Department has worked to keep our customers informed about the drought and its impact on our Waterworks Districts. Our outreach efforts have included flyers, bill inserts, signage, e-blasts, water conservation events, and the creation of our SlowYourH2O.org website. We also made multiple public presentations before the Ventura County Board of Supervisors, Moorpark City Council, homeowners associations, garden clubs, and the District's Citizens' Advisory Committee.

Click on the link below to view one of these presentation.

Ventura County Waterworks District No. 17 (Bell Canyon) - Presentation before the Homeowners Association on June 19, 2015

Ventura County Waterworks District No. 1 (Moorpark) - Presentation before the Moorpark City Council on July 1, 2015

Ventura County Waterworks District No. 1 (Moorpark) - Presentation before homeowners associations on September 3, 2015

Ventura County Waterworks District No. 19 (Somis) - Presentation before the Ventura County Waterworks District No. 1 Citizens' Advisory Committee and Somis MAC.

 

 

 


ENGINEERING & DEVELOPMENT


 

Page currently under construction. 

 

  

   PUBLICATIONS & DOCUMENTS

 


 WATER QUALITY REPORTS



Our 2015 Water Quality Reports can be viewed and printed here using Adobe Acrobat Reader

  


 WATER MANAGEMENT PLANS


Urban Water Management Plan, Ventura County Waterworks District (VCWWD) No.1, 2015 

Urban Water Management Plan, VCWWD No. 1, 2015 - Appendices

Agricultural Water Management Plan, VCWWD No. 1, 2015  

 


FEASIBILITY/STUDY REPORTS FOR CURRENT CONSTRUCTION PROJECTS



For Feasibility Studies/Reports on Current Construction Projects 

 

 


VENTURA COUNTY WATERWORKS DISTRICT NOS. 1, 16, 17, 19 AND 38 RULES AND REGULATIONS


 

To review the complete set of Rules and Regulations for both Ventura County Waterworks District (District)  No. 1, 16, 17, and 19; and for Ventura County Waterworks District No. 38 (District 38), click on the links below

For questions regarding these Rules and Regulations, please call our office at (805) 378-3000.  

 

 

Water Conservation Rules and Regulations

Water Conservation Rules and Regulations, prohibiting unnecessary water waste, have been adopted for our service areas. Failure to comply with these rules can result in violation notices and penalties. The complete text of water conservation rules can be seen below:

PART 1 - SECTION L – PERMANENT WATER CONSERVATION MEASURES RULE

1-L-1   WATER SAVING DEVICES: All new customers shall install and use the following water efficient plumbing fixtures:

  1. Ultra low volume toilets (1.6 gallons per flush or less).
    1. Low flow shower heads (2.0 gallons per minute or less).

1-L-2    WATER WASTE PROHIBITED: No person shall use or permit the use of District water as follows:

1-L-2a   Watering of turf, ornamental landscape, open ground crops and trees, in a manner or to an extent, which allows water to run to waste.        

1-L-2b   In any manner such that the escape of water through leaks, breaks, or malfunctions within the water user's plumbing or distribution system occurs for any period of time beyond which such break or leak should reasonably have been discovered and corrected. It shall be presumed that a period of forty-eight hours after the water user discovers such leak, break, or malfunction, or receives notice from the District of such condition, whichever occurs first, is a reasonable time within which to correct such condition.

1-L-2c   Using water to wash or clean a vehicle, including but not limited to washing automobiles, trucks, trailers, boats, or other types of mobile equipment, without the use of a hand-held bucket or similar container or a hand-held hose equipped with a positive self-closing water shut-off nozzle or device. This subsection does not apply to any commercial car washing facility.

1-L-2d  Operating any ornamental fountain, or similar structures, unless water for such is recycled for lawful reuse without substantial loss.

1-L-2e   Washing down hard or paved surfaces, including but not limited to washing of sidewalks, walkways, driveways, parking lots or any other hard-surfaced areas by hose or flooding, except as otherwise necessary to prevent or eliminate conditions dangerous to the public health and safety or for other legitimate uses approved by the District, and then only by use of a hand-held bucket or similar container, a hand-held hose equipped with a positive self-closing water shut-off nozzle or device, a low-volume high-press cleaning machine equipped to recycle any water used, or a low-volume high-pressure water broom.

1-L-2f   Serving water in eating or drinking establishments, including but not limited to restaurants, hotels, cafés, bars or other public places where food or drinks are sold or served, to customers without first being expressly requested by the customer.

1-L-2g   For any indiscriminate running of water or washing with water not otherwise prohibited above which is wasteful and without reasonable purpose.

1-L-2h   Watering of residential, commercial, industrial, and governmental outdoor irrigation from 9:00 a.m. to 4:00 p.m. except for a short duration, not to exceed 3 minutes per station, for the limited purpose of testing or making repairs to the irrigation system. Agricultural customers are exempt from this irrigation schedule, but must comply with agricultural irrigation schedules determined by the District.

1-L-2i   Running of water or spraying of water onto other properties.

1-L-2j    Watering or irrigating of lawn, landscape or other vegetated area with potable water using a landscape irrigation system or a watering device that is not continuously attended for more than ten (10) minutes watering per day per station. This rule does not apply during the establishment period, as determined by the District, for new landscaping.

1-L-2k   For laundry purposes by hotels, motels and other commercial lodging establishments, except where customers are given the option of not having towels and linens laundered daily through the prominent display of written notice of such option in each bathroom using clear and easily understood language.

1-L-2l    Through the installation of single pass cooling systems in buildings requesting new water service.

1-L-2m  Through the installation of non re-circulating water systems in new commercial conveyor car wash and new commercial laundry systems.

1-L-2n  Through the use of non-water conserving dish wash spray valves by food preparation establishments, such as restaurants and cafes.

1-L-2o  Through a commercial conveyor car wash operating without a re-circulating water system, or without first securing a waiver of this requirement from the Director.

In the case of an emergencyWater Restrictions can be found in Ventura County Waterworks Districts Rules & Regulations Section K - Water Shortages

 

 

 

 

 

Waterworks Logo     CITIZENS' ADVISORY COMMITTEE (CAC) MEETINGS

The four CACs representing Ventura County Waterworks District (WWD) Nos. 1 (Moorpark), 17 (Bell Canyon), 19 (Somis), and 38 (Lake Sherwood) serve as liaisons between the community and the WWDs by providing input to Water and Sanitation Department staff and the Board.  Each WWD has its own CAC.  Meetings are open to the public and agendas are posted approximately one week prior to the meeting, but no later than 72 hours prior to a scheduled regular meeting.

The purpose of each CAC is to review staff recommendations regarding annual budgets, water and sanitation rate adjustments, capital improvement projects, annexation issues, new policy items, other issues related to management of the Districts, and to make recommendations to the Board.


The WWD No. 1 (Moorpark) CAC meets the 2nd Thursday of the month at 3:30 p.m. in Moorpark
Agenda for Upcoming WWD No. 1 (Mooropark) CAC

 
The WWD No. 17 (Bell Canyon) CAC meets the 3rd Tuesday of odd numbered months at 7:00 p.m. in Bell Canyon
Agenda for Upcoming WWD No. 17 (Bell Canyon) CAC


The WWD No. 19 (Somis) CAC meets the 3rd Thursday of even numbered months at 3:30 p.m. in Moorpark

Agenda for Upcoming WWD No. 19 (Somis) CAC


The WWD No. 38 (Lake Sherwood) CAC meets quarterly at 3:30 p.m. in Lake Sherwood
 

Agenda for Upcoming WWD No. 38 (Lake Sherwood) CAC


Contact: For further information on CAC meetings, please contact Sharon Hurault, Management Assistant, County of Ventura Water and Sanitation Department at (805) 378-3005 or via email at sharon.hurault@ventura.org

PLEASE NOTE: Meeting schedules are for planning purposes only and may be changed by mutual agreement of the Committee.  Please check this website 72 hours prior to any previously scheduled meeting to confirm the meeting.  Also, special meetings can be scheduled as necessary to conduct the business of the Committee; please check the website periodically for special meeting agendas.

 

 


 WATER AND SANITATION DEPARTMENT DIRECTORY 


 

DIRECTOR - MICHAELA BROWN

805-378-3005

   
Utility Services Division  
EMERGENCY (24-HOURS A DAY) 805-378-3000
Main Office 805-378-3000
Citizens' Advisory Committee Information - Sharon Hurault 805-378-3005
Billing and Customer Service 805-378-3000
Planning, Design, Construction, and Development Manager - Susan Pan 805-378-3025
Operations, Maintenance and Development Manager - Eric Keller 805-378-3015
Laboratory Services and Water Quality - Al Sexton 805-378-3022
Distribution, Maintenance, and Construction Workgroup - Andy Flores 805-378-3045
Operations and Production Workgroup - Don Miller 805-378-3042
Moorpark Water Reclamation Facility 805-529-7326
Office Administration and Water Conservation
805-378-3016
Customer Service and Meter Reading Workgroup - David Hazen 805-378-3041
Sanitation Workgroup 805-529-7326
Sewer Operations and Maintenance Superintendent - Augustine Godinez 805-378-3050
Water and Sewer Availability  805-378-3009
Water Operations and Maintenance Superintendent 805-378-3035
   
Integrated Waste Management Division
Main Office 805-658-4321
Division Manager - Bruce Belluschi 805-658-4311
Staff /Services Manager - Derrick Wilson 805-658-4314
Recycling Market Development Zone Administrator / Eye on the Environment Articles - David Goldstein 805-658-4312
Residential and Commercial Solid Waste Collection Contracts / Senior - Low Income Program -  Lisa McCullough 805-658-4320
Solid Waste Tonnage Tracking and Reporting / Green Waste Exemption Program - Gloria Silvestri-Whitcomb 805-658-4319
Land Use Reviews / Community Service Districts Liaison / Community Beautification Events - Pandee Leachman 805-658-4315
Construction & Demolition Debris Management Program / Electronic Waste Program / Community Beautification Events - Howard E. Hope 805-658-4322
Household Hazardous Waste (HHW) / Used Oil Payment Program / Web Content  - Don Sheppard 805-658-4318
Administrative Office Assistant / HHW Appointment Scheduling - Cortney Rasura 805-658-4316
Household Hazardous Waste Appointment Line 805-658-4323