Water and Sanitation Services
WELCOME TO THE WATER AND SANITATION DEPARTMENT PAGE
Please take the time to browse our page and discover how the County of Ventura Water and Sanitation Department serves its customers.
The Department operates 24 hours a day, 365 days a year to serve the public through two distinct divisions: the Utility Services Division and the Integrated Waste Management Division.
The mission of the Department is twofold:
(1) To provide an uninterrupted, high-quality water supply in sufficient volume and at a reasonable cost to meet the consumer's needs; and to collect, treat, and dispose of wastewater safely and efficiently, meeting all State and Federal permit requirements; and
(2) To prevent pollution through the management of municipal solid waste and household hazardous waste, while promoting the sustainable management of materials in partnership with the community .
We hope our page provides you with helpful information you may need. For further information, please call us at (805) 378-3000.
INTEGRATED WASTE MANAGEMENT DIVISION (IWMD)
The Division is responsible for the County's compliance with the California Integrated Waste Management Act , including recycling and reuse programs to reduce waste going to landfills and to enhance environmental quality. Explore this site for more information.
The IWMD is in the Hall of Administration at the main Ventura County Government Center.
Location: 800 South Victoria Avenue, Ventura, CA 93009-1650
Telephone: (805) 658-4321 Fax: (805) 658-4324
Hours of Operation: 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays
With over 300 public and private water purveyors in Ventura County, the Utility Services Division of the County of Ventura Water and Sanitation Department is responsible for the administration, billing, customer service, operation, maintenance, design, inspection, and construction of the following Special Districts and County Service Areas:
If you live in the Simi Valley area please contact Waterworks District 8 for information on establishing service.
Water and Sewer
Todd Road Jail
THE REGIONAL DROUGHT IS NOT OVER
For further information, visit the United States Drought Monitor website.
TRACKING THE DROUGHT
The following are online resources you may use to help you track the drought:
REACHING OUT TO CUSTOMERS IN A TIME OF DROUGHT
During the past year, the Water and Sanitation Department has worked to keep our customers informed about the drought and its impact on our Waterworks Districts. Our outreach efforts have included flyers, bill inserts, signage, e-blasts, water conservation events, and the creation of our SlowYourH2O.org website. We also made multiple public presentations before the Ventura County Board of Supervisors, Moorpark City Council, homeowners associations, garden clubs, and the District's Citizens' Advisory Committee.
Click on the link below to view one of these presentation.
ENGINEERING & DEVELOPMENT
Page currently under construction.
PUBLICATIONS & DOCUMENTS
WATER QUALITY REPORTS
Our 2015 Water Quality Reports can be viewed and printed here using Adobe Acrobat Reader.
- Ventura County Waterworks District 1 - Moorpark
- Ventura County Waterworks District 17 - Bell Canyon
- Ventura County Waterworks District 19 - Somis
- Ventura County Waterworks District No. 38 - Lake Sherwood
WATER MANAGEMENT PLANS
FEASIBILITY/STUDY REPORTS FOR CURRENT CONSTRUCTION PROJECTS
For Feasibility Studies/Reports on Current Construction Projects
VENTURA COUNTY WATERWORKS DISTRICT NOS. 1, 16, 17, 19 AND 38 RULES AND REGULATIONS
To review the complete set of Rules and Regulations for both Ventura County Waterworks District (District) No. 1, 16, 17, and 19; and for Ventura County Waterworks District No. 38 (District 38), click on the links below.
For questions regarding these Rules and Regulations, please call our office at (805) 378-3000.
- Districts 1,16,17,19 Current Rules and Regulations
- Districts R&R, Part 4 - Standard Plates 1-19, 29
- District R&R, Part 11 - Standard Plates 30-36, 49
- District 38 Current Rules and Regulations
Water Conservation Rules and Regulations
Water Conservation Rules and Regulations, prohibiting unnecessary water waste, have been adopted for our service areas. Failure to comply with these rules can result in violation notices and penalties. The complete text of water conservation rules can be seen below:
PART 1 - SECTION L – PERMANENT WATER CONSERVATION MEASURES RULE
1-L-1 WATER SAVING DEVICES: All new customers shall install and use the following water efficient plumbing fixtures:
- Ultra low volume toilets (1.6 gallons per flush or less).
- Low flow shower heads (2.0 gallons per minute or less).
1-L-2 WATER WASTE PROHIBITED: No person shall use or permit the use of District water as follows:
1-L-2a Watering of turf, ornamental landscape, open ground crops and trees, in a manner or to an extent, which allows water to run to waste.
1-L-2b In any manner such that the escape of water through leaks, breaks, or malfunctions within the water user's plumbing or distribution system occurs for any period of time beyond which such break or leak should reasonably have been discovered and corrected. It shall be presumed that a period of forty-eight hours after the water user discovers such leak, break, or malfunction, or receives notice from the District of such condition, whichever occurs first, is a reasonable time within which to correct such condition.
1-L-2c Using water to wash or clean a vehicle, including but not limited to washing automobiles, trucks, trailers, boats, or other types of mobile equipment, without the use of a hand-held bucket or similar container or a hand-held hose equipped with a positive self-closing water shut-off nozzle or device. This subsection does not apply to any commercial car washing facility.
1-L-2d Operating any ornamental fountain, or similar structures, unless water for such is recycled for lawful reuse without substantial loss.
1-L-2e Washing down hard or paved surfaces, including but not limited to washing of sidewalks, walkways, driveways, parking lots or any other hard-surfaced areas by hose or flooding, except as otherwise necessary to prevent or eliminate conditions dangerous to the public health and safety or for other legitimate uses approved by the District, and then only by use of a hand-held bucket or similar container, a hand-held hose equipped with a positive self-closing water shut-off nozzle or device, a low-volume high-press cleaning machine equipped to recycle any water used, or a low-volume high-pressure water broom.
1-L-2f Serving water in eating or drinking establishments, including but not limited to restaurants, hotels, cafés, bars or other public places where food or drinks are sold or served, to customers without first being expressly requested by the customer.
1-L-2g For any indiscriminate running of water or washing with water not otherwise prohibited above which is wasteful and without reasonable purpose.
1-L-2h Watering of residential, commercial, industrial, and governmental outdoor irrigation from 9:00 a.m. to 4:00 p.m. except for a short duration, not to exceed 3 minutes per station, for the limited purpose of testing or making repairs to the irrigation system. Agricultural customers are exempt from this irrigation schedule, but must comply with agricultural irrigation schedules determined by the District.
1-L-2i Running of water or spraying of water onto other properties.
1-L-2j Watering or irrigating of lawn, landscape or other vegetated area with potable water using a landscape irrigation system or a watering device that is not continuously attended for more than ten (10) minutes watering per day per station. This rule does not apply during the establishment period, as determined by the District, for new landscaping.
1-L-2k For laundry purposes by hotels, motels and other commercial lodging establishments, except where customers are given the option of not having towels and linens laundered daily through the prominent display of written notice of such option in each bathroom using clear and easily understood language.
1-L-2l Through the installation of single pass cooling systems in buildings requesting new water service.
1-L-2m Through the installation of non re-circulating water systems in new commercial conveyor car wash and new commercial laundry systems.
1-L-2n Through the use of non-water conserving dish wash spray valves by food preparation establishments, such as restaurants and cafes.
1-L-2o Through a commercial conveyor car wash operating without a re-circulating water system, or without first securing a waiver of this requirement from the Director.
In the case of an emergency, Water Restrictions can be found in Ventura County Waterworks Districts Rules & Regulations Section K - Water Shortages
The four CACs representing Ventura County Waterworks District (WWD) Nos. 1 (Moorpark), 17 (Bell Canyon), 19 (Somis), and 38 (Lake Sherwood) serve as liaisons between the community and the WWDs by providing input to Water and Sanitation Department staff and the Board. Each WWD has its own CAC. Meetings are open to the public and agendas are posted approximately one week prior to the meeting, but no later than 72 hours prior to a scheduled regular meeting.
The WWD No. 1 (Moorpark) CAC meets the 2nd Thursday of the month at 3:30 p.m. in Moorpark
Agenda for Upcoming WWD No. 1 (Mooropark) CAC
The WWD No. 17 (Bell Canyon) CAC meets the 3rd Tuesday of odd numbered months at 7:00 p.m. in Bell Canyon
Agenda for Upcoming WWD No. 17 (Bell Canyon) CAC
The WWD No. 19 (Somis) CAC meets the 3rd Thursday of even numbered months at 3:30 p.m. in Moorpark
Agenda for Upcoming WWD No. 19 (Somis) CAC
The WWD No. 38 (Lake Sherwood) CAC meets quarterly at 3:30 p.m. in Lake Sherwood
Agenda for Upcoming WWD No. 38 (Lake Sherwood) CAC
Contact: For further information on CAC meetings, please contact Sharon Hurault, Management Assistant, County of Ventura Water and Sanitation Department at (805) 378-3005 or via email at firstname.lastname@example.org
PLEASE NOTE: Meeting schedules are for planning purposes only and may be changed by mutual agreement of the Committee. Please check this website 72 hours prior to any previously scheduled meeting to confirm the meeting. Also, special meetings can be scheduled as necessary to conduct the business of the Committee; please check the website periodically for special meeting agendas.
WATER AND SANITATION DEPARTMENT DIRECTORY
|DIRECTOR - MICHAELA BROWN||
|Utility Services Division|
|EMERGENCY (24-HOURS A DAY)||805-378-3000|
|Citizens' Advisory Committee Information - Sharon Hurault||805-378-3005|
|Billing and Customer Service||805-378-3000|
|Planning, Design, Construction, and Development Manager - Susan Pan||805-378-3025|
|Operations, Maintenance and Development Manager - Eric Keller||805-378-3015|
|Laboratory Services and Water Quality - Al Sexton||805-378-3022|
|Distribution, Maintenance, and Construction Workgroup - Andy Flores||805-378-3045|
|Operations and Production Workgroup - Don Miller||805-378-3042|
|Moorpark Water Reclamation Facility||805-529-7326|
|Office Administration and Water Conservation
|Customer Service and Meter Reading Workgroup - David Hazen||805-378-3041|
|Sewer Operations and Maintenance Superintendent - Augustine Godinez||805-378-3050|
|Water and Sewer Availability||805-378-3009|
|Water Operations and Maintenance Superintendent||805-378-3035|
|Integrated Waste Management Division|
|Division Manager - Bruce Belluschi||805-658-4311|
|Staff /Services Manager - Derrick Wilson||805-658-4314|
|Recycling Market Development Zone Administrator / Eye on the Environment Articles - David Goldstein||805-658-4312|
|Residential and Commercial Solid Waste Collection Contracts / Senior - Low Income Program - Lisa McCullough||805-658-4320|
|Solid Waste Tonnage Tracking and Reporting / Green Waste Exemption Program - Gloria Silvestri-Whitcomb||805-658-4319|
|Land Use Reviews / Community Service Districts Liaison / Community Beautification Events - Pandee Leachman||805-658-4315|
|Construction & Demolition Debris Management Program / Electronic Waste Program / Community Beautification Events - Howard E. Hope||805-658-4322|
|Household Hazardous Waste (HHW) / Used Oil Payment Program / Web Content - Don Sheppard||805-658-4318|
|Administrative Office Assistant / HHW Appointment Scheduling - Cortney Rasura||805-658-4316|
|Household Hazardous Waste Appointment Line||805-658-4323|