Water and Sanitation Services

 

Welcome
Utility Services Division
Integrated Waste Management Division
Service Areas
The Drought and You
Engineering & Development
Publications & Documents
Public Meetings
Contact Us

 

WELCOME TO THE WATER AND SANITATION DEPARTMENT 


 

Please take the time to browse our page and discover how the County of Ventura Water and Sanitation Department serves its customers.

The Department operates 24 hours a day, 365 days a year to serve the public through two distinct divisions: the Utility Services Division and the Integrated Waste Management Division. The mission of the Department is twofold:

(1) To provide an uninterrupted, high-quality water supply in sufficient volume and at a reasonable cost to meet the consumer's needs; and to collect, treat, and dispose of wastewater safely and efficiently, meeting all State and Federal permit requirements; and

(2) To prevent pollution through the management of municipal solid waste and household hazardous waste, while promoting the sustainable management of materials in partnership with the community .

We hope our page provides you with helpful information you may need. For further information, please call us at (805) 378-3000. 

 

 

   

 

  


July 2016 - Surcharge Refunds

Ventura County Waterworks District Nos. 1 (Moorpark), 17 (Bell Canyon), 19 (Somis), and 38 (Lake Sherwood) are currently in the process of refunding surcharges that were paid by their customers.  Paid surcharges have been credited back to customers’ accounts. 

If you are a customer of one of the Districts and eligible for a surcharge refund for previously paid Calleguas Municipal Water District surcharges, a credit balance will be reflected on your water bill issued after July 7, 2016.  You may elect to leave the credit balance on your account to be used towards future water charges (as well as sewer charges, if applicable). Customers with credit balances exceeding several average bill amounts may prefer to receive a refund check.  If, after receiving and reviewing a credit-balance bill, you decide you would like to receive a full or partial refund check, please contact the District office at 805-378-3000 for a refund request form.

 

 
 
  UTILITY SERVICES DIVISION



 The Utility Services Division of the County of Ventura Public Works Agency, Water and Sanitation Department is responsible for the administration, operation, and maintenance of water and/or sewer utilities for Ventura County Waterworks District (VCWWD)   No. 1 (Moorpark), the sewer utility for VCWWD No. 16 (Piru), and the water utilities for VCWWD No. 17 (Bell Canyon), VCWWD No. 19 (Somis), and VCWWD No. 38 (Lake Sherwood).
 
The Department also provides sanitation services to Camarillo Utility Enterprise (Camarillo Airport), County Service Area (CSA) No. 29 (North Coast), CSA No. 30 (Nyeland Acres), CSA No. 34 (El Rio), and Todd Road Jail.
 
 
 
Location:  6767 Spring Road, Moorpark, CA  93021

Mailing Address:  County of Ventura, Water and Sanitation Department, P.O. Box 250, Moorpark, CA  93020

Telephone: (805) 378-3000; 24-Hour Emergency (805) 378-3000

Hours of Operation: 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays.
 
 

 


INTEGRATED WASTE MANAGEMENT DIVISION (IWMD)


 

The IWMD reduces waste, prevents pollution through the management of Household Hazardous Waste, and promotes the sustainable management of solid waste materials in partnership with the community.

The Division is responsible for the County's compliance with the California Integrated Waste Management Act , including recycling and reuse programs to reduce waste going to landfills and to enhance environmental quality.  Explore this site for more information. 

The IWMD is in the Hall of Administration at the main Ventura County Government Center. 

Location: 800 South Victoria Avenue, Ventura, CA  93009-1650

Telephone: (805) 658-4321
  Fax: (805) 658-4324

Hours of Operation: 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays


 SERVICE AREAS


 

There are over 150 water purveyors in Ventura  County, which includes cities, water districts, mutual water companies, private water companies, and private wells. The Utility Services Division of the County of Ventura Water and Sanitation Department is responsible for the administration, billing, customer service, operation, maintenance, design, inspection, and construction of the following Special Districts and County Service Areas:

 

 

 

 

 

 

 

 

 

 

 

 

If you live in the Simi Valley area, please contact Ventura County Waterworks District No.8 for information on establishing service.

 ervice Areas

 

 THE REGIONAL DROUGHT IS NOT OVER


  For further information, visit the United States Drought Monitor website. 

 



For Frequently Asked Question About the Drought from the

California State Water Resources Control Board

 

 


Tracking the Drought 



The following are online resources you may use to help you track the drought:

Rainfall levels in Ventura County

Conditions for major reservoirs in California

A snapshot of rain and snowpack data from the Sierra Nevada and Colorado River 

 


Reaching out to Customers in a Time of Drought 


During the past year, the Water and Sanitation Department has worked to keep our customers informed about the drought and its impact on our Waterworks Districts. Our outreach efforts have included flyers, bill inserts, signage, e-blasts, water conservation events, and the creation of our SlowYourH2O.org website. We also made multiple public presentations before the Ventura County Board of Supervisors, Moorpark City Council, homeowners associations, garden clubs, and the District's Citizens' Advisory Committee.

Click on the link below to view one of these presentation.

Ventura County Waterworks District No. 17 (Bell Canyon) - Presentation before the Homeowners Association on June 19, 2015

Ventura County Waterworks District No. 1 (Moorpark) - Presentation before the Moorpark City Council on July 1, 2015

Ventura County Waterworks District No. 1 (Moorpark) - Presentation before homeowners associations on September 3, 2015

Ventura County Waterworks District No. 19 (Somis) - Presentation before the Ventura County Waterworks District No. 1 Citizens' Advisory Committee and Somis MAC.

 

 

 

ENGINEERING & DEVELOPMENT

 


 Current Project Information


New Office and Laboratory Building - VCWWD No. 1 (Moorpark)

Ventura County Waterworks District No. 1 (District) is replacing its aging administration building with a new, highly functional office and laboratory building located at the Moorpark Water Reclamation Facility in Moorpark. Currently under construction, the one-story building will be 5,200 square feet and feature a state-of-the-art laboratory which will offer full, cost-effective, in-house water quality testing. The Supervisory Control and Data Acquisition (SCADA) Operations Center will provide redundancy and reliability of water system operations and water supply to District customers. The facility’s Education Center will provide information to the public on water conservation and natural resources management occurring throughout the District.  

 


Meridian Reservoir – VCWWD No. 1 (District) (Moorpark)

The Meridian Reservoir project is currently under construction and projected to be completed and operational in late 2016.  This project consists of the construction of a 1.5 million gallon steel tank and accessory facilities. The reservoir’s Supervisory Control and Data Acquisition (SCADA) system will gather real-time data to be analyzed and monitored at the District’s Moorpark office. This reservoir is being constructed as part of the new Meridian Hills development and will increase water storage capacity within the District.

 

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Moorpark Desalter - VCWWD No. 1 (Moorpark)

With California entering its fifth year of drought, imported water costs increasing by 300% in 20 years, the need to develop a local water supply, and to reduce dependence on imported water, Ventura County Waterworks District No. 1 (District) is in the planning phase for the Moorpark Desalter Project.

This multi-million dollar project will including constructing production water wells in the shallow aquifer and extracting the brackish groundwater, which is high in salts and dissolved solids. Once extracted, this groundwater will be filtered through a membrane treatment process and disinfected, resulting in treated water quality which will meet State drinking water quality standards. The treated water will then be delivered to the District’s water distribution system. The brine waste from the treatment process will then be discharged into the Calleguas Municipal Water District’s Salinity Management Pipeline to be transported to the Pacific Ocean.

The many benefits of the Moorpark Desalter Project include:

  • Providing a local water supply, reducing dependence and usage on imported water, increasing water supply sustainability and reliability, and providing drought relief
  • Producing water at a lower cost than imported water - stabilizing water rates
  • Removing salts from the Las Posas Groundwater Basin, improving groundwater quality, reducing migration of a “salt plume” which is spreading into the East Las Posas Groundwater Basin
  • Increasing storm water recharge, which will improve the groundwater quality
  • Using less energy in the production of locally desalted water than imported water
  • Providing opportunities for public outreach and education on the planning, treating, distributing, and managing of our water resources.  

Stockton Reservoir – VCWWD No. 1 (Moorpark)

Currently in the design phase, the Stockton Reservoir will replace the existing 0.5 million gallon storage reservoir. The existing reservoir is located in the 994 pressure zone in the northwest portion of the District and is at the end of its useful service life.  The new Stockton Reservoir will be a 1.0 million gallon steel tank located on Stockton Road near the existing tank.


Phase IV Pipeline and Booster Pump Station – VCWWD No. 1 (District) (Moorpark)

Soon to be under construction, the Recycled Water Phase IV Project will expand the District’s existing recycled water distribution system in order to serve the Rustic Canyon Golf Course. Additional recycled water use will offset/decrease potable imported water demands, therefore increasing water supply reliability.  The Phase IV recycled water pipeline will be approximately 13,100 feet long, beginning at the proposed Recycled Water Booster Pump Station located at the existing 1.5 million gallon Recycled Water Tank off Championship Drive and terminating at the Rustic Canyon Golf Course. Project facilities include the pipelines, a booster pump station, service connections to landscape irrigation, and a hydropneumatic tank. 


Piru Wastewater Treatment Plant Tertiary Treatment Facilities Project – VCWWD No. 16 (Piru)

This project is in the design phase for adding tertiary treatment process facilities to the existing Piru Wastewater Treatment Plant. When the facilities are constructed, the tertiary-treated effluent from the plant will meet California State Title 22 regulations and requirements for unrestricted recycled water use. The tertiary treatment process will include filtration and an ultraviolet light disinfection processes. The recycled water will be used for agricultural and landscape irrigation in the Piru area.

 

 

 

 


 For current information on the status of the projects listed above, please review the Monthly Projects Status Report

 

 

  

   PUBLICATIONS AND DOCUMENTS

 


 Water Quality Reports - Consumer Confidence Reports (CCRs)  



Our 2015 Water Quality Reports can be viewed and printed here using Adobe Acrobat Reader

  

 


 Water Management Plans


Urban Water Management Plan, Ventura County Waterworks District (VCWWD) No.1, 2015 

Urban Water Management Plan, VCWWD No. 1, 2015 - Appendices

Agricultural Water Management Plan, VCWWD No. 1, 2015  

 


Feasibility Study Reports for Current Construction Projects  



For Feasibility Studies/Reports on Current Construction Projects 

 

 


Ventura County Waterworks District Nos. 1, 16, 17, 19 and 38 Rules and Regulations 


 

To review the complete set of Rules and Regulations, including water conservation and sanitation, for both Ventura County Waterworks District (District)  No. 1, 16, 17, and 19; and for Ventura County Waterworks District No. 38 (District 38), click on the links below

For questions regarding these Rules and Regulations, please call our office at (805) 378-3000. 

 

 

In case of an emergencyWater Restrictions can be found in Ventura County Waterworks Districts Rules and Regulations Section K - Water Shortages

 

 

 

 

 

Waterworks Logo     CITIZENS' ADVISORY COMMITTEE (CAC) MEETINGS

The four CACs representing Ventura County Waterworks District (WWD) Nos. 1 (Moorpark), 17 (Bell Canyon), 19 (Somis), and 38 (Lake Sherwood) serve as liaisons between the community and the WWDs by providing input to Water and Sanitation Department staff and the Board.  Each WWD has its own CAC.  Meetings are open to the public and agendas are posted approximately one week prior to the meeting, but no later than 72 hours prior to a scheduled regular meeting.

The purpose of each CAC is to review staff recommendations regarding annual budgets, water and sanitation rate adjustments, capital improvement projects, annexation issues, new policy items, other issues related to management of the Districts, and to make recommendations to the Board.


The WWD No. 1 (Moorpark) CAC meets the 2nd Thursday of the month at 3:30 p.m. in Moorpark
Agenda for Upcoming WWD No. 1 (Mooropark) CAC

 
The WWD No. 17 (Bell Canyon) CAC meets the 3rd Tuesday of odd numbered months at 7:00 p.m. in Bell Canyon
Agenda for Upcoming WWD No. 17 (Bell Canyon) CAC


The WWD No. 19 (Somis) CAC meets the 3rd Thursday of even numbered months at 3:30 p.m. in Moorpark

Agenda for Upcoming WWD No. 19 (Somis) CAC


The WWD No. 38 (Lake Sherwood) CAC meets quarterly at 3:30 p.m. in Lake Sherwood
 

Agenda for Upcoming WWD No. 38 (Lake Sherwood) CAC


Contact: For further information on CAC meetings, please contact Sharon Hurault, Management Assistant, County of Ventura Water and Sanitation Department at (805) 378-3005 or via email at sharon.hurault@ventura.org

PLEASE NOTE: Meeting schedules are for planning purposes only and may be changed by mutual agreement of the Committee.  Please check this website 72 hours prior to any previously scheduled meeting to confirm the meeting.  Also, special meetings can be scheduled as necessary to conduct the business of the Committee; please check the website periodically for special meeting agendas.

 

 


 WATER AND SANITATION DEPARTMENT DIRECTORY 


 

DIRECTOR - MICHAELA BROWN

805-378-3005

   
Utility Services Division  
EMERGENCY (24-HOURS A DAY) 805-378-3000
Main Office 805-378-3000
Citizens' Advisory Committee Information - Sharon Hurault 805-378-3005
Billing and Customer Service 805-378-3000
Planning, Design, Construction, and Development Manager - Susan Pan 805-378-3025
Operations, Maintenance and Development Manager - Eric Keller 805-378-3015
Laboratory Services and Water Quality 805-378-3022
Distribution, Maintenance, and Construction Workgroup - Andy Flores 805-378-3045
Operations and Production Workgroup - Don Miller 805-378-3042
Moorpark Water Reclamation Facility 805-529-7326
Office Administration and Water Conservation
805-378-3016
Customer Service and Meter Reading Workgroup - David Hazen 805-378-3041
Sanitation Workgroup 805-529-7326
Sewer Operations and Maintenance Superintendent - Augustine Godinez 805-378-3050
Water and Sewer Availability  805-378-3009
Water Operations and Maintenance Superintendent 805-378-3035
   
Integrated Waste Management Division
Main Office 805-658-4321
Division Manager - Bruce Belluschi 805-658-4311
Staff /Services Manager - Derrick Wilson 805-658-4314
Recycling Market Development Zone Administrator / Eye on the Environment Articles - David Goldstein 805-658-4312
Residential and Commercial Solid Waste Collection Contracts / Senior - Low Income Program -  Lisa McCullough 805-658-4320
Solid Waste Tonnage Tracking and Reporting / Green Waste Exemption Program - Gloria Silvestri-Whitcomb 805-658-4319
Land Use Reviews / Community Service Districts Liaison / Community Beautification Events - Pandee Leachman 805-658-4315
Construction & Demolition Debris Management Program / Electronic Waste Program / Community Beautification Events - Howard E. Hope 805-658-4322
Household Hazardous Waste (HHW) / Used Oil Payment Program / Web Content  - Don Sheppard 805-658-4318
Administrative Office Assistant / HHW Appointment Scheduling - Cortney Rasura 805-658-4316
Household Hazardous Waste Appointment Line 805-658-4323