Water and Sanitation Services
WELCOME TO THE WATER AND SANITATION DEPARTMENT
Please take the time to browse our page and discover how the County of Ventura Water and Sanitation Department serves its customers.
The Department operates 24 hours a day, 365 days a year to serve the public through two distinct divisions: the Utility Services Division and the Integrated Waste Management Division. The mission of the Department is twofold:
(1) To provide an uninterrupted, high-quality water supply in sufficient volume and at a reasonable cost to meet the consumer's needs; and to collect, treat, and dispose of wastewater safely and efficiently, meeting all State and Federal permit requirements; and
(2) To prevent pollution through the management of municipal solid waste and household hazardous waste, while promoting the sustainable management of materials in partnership with the community .
We hope our page provides you with helpful information you may need. For further information, please call us at (805) 378-3000.
July 2016 - Surcharge Refunds
Ventura County Waterworks District Nos. 1 (Moorpark), 17 (Bell Canyon), 19 (Somis), and 38 (Lake Sherwood) are currently in the process of refunding surcharges that were paid by their customers. Paid surcharges have been credited back to customers’ accounts.
If you are a customer of one of the Districts and eligible for a surcharge refund for previously paid Calleguas Municipal Water District surcharges, a credit balance will be reflected on your water bill issued after July 7, 2016. You may elect to leave the credit balance on your account to be used towards future water charges (as well as sewer charges, if applicable). Customers with credit balances exceeding several average bill amounts may prefer to receive a refund check. If, after receiving and reviewing a credit-balance bill, you decide you would like to receive a full or partial refund check, please contact the District office at 805-378-3000 for a refund request form.
INTEGRATED WASTE MANAGEMENT DIVISION (IWMD)
The Division is responsible for the County's compliance with the California Integrated Waste Management Act , including recycling and reuse programs to reduce waste going to landfills and to enhance environmental quality. Explore this site for more information.
The IWMD is in the Hall of Administration at the main Ventura County Government Center.
Location: 800 South Victoria Avenue, Ventura, CA 93009-1650
Telephone: (805) 658-4321 Fax: (805) 658-4324
Hours of Operation: 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays
There are over 150 water purveyors in Ventura County, which includes cities, water districts, mutual water companies, private water companies, and private wells. The Utility Services Division of the County of Ventura Water and Sanitation Department is responsible for the administration, billing, customer service, operation, maintenance, design, inspection, and construction of the following Special Districts and County Service Areas:
If you live in the Simi Valley area, please contact Ventura County Waterworks District No.8 for information on establishing service.
Water and Sewer
Todd Road Jail
THE REGIONAL DROUGHT IS NOT OVER
For further information, visit the United States Drought Monitor website.
Tracking the Drought
The following are online resources you may use to help you track the drought:
Reaching out to Customers in a Time of Drought
During the past year, the Water and Sanitation Department has worked to keep our customers informed about the drought and its impact on our Waterworks Districts. Our outreach efforts have included flyers, bill inserts, signage, e-blasts, water conservation events, and the creation of our SlowYourH2O.org website. We also made multiple public presentations before the Ventura County Board of Supervisors, Moorpark City Council, homeowners associations, garden clubs, and the District's Citizens' Advisory Committee.
Click on the link below to view one of these presentation.
ENGINEERING & DEVELOPMENT
Current Project Information
New Office and Laboratory Building - VCWWD No. 1 (Moorpark)
Ventura County Waterworks District No. 1 (District) is replacing its aging administration building with a new, highly functional office and laboratory building located at the Moorpark Water Reclamation Facility in Moorpark. Currently under construction, the one-story building will be 5,200 square feet and feature a state-of-the-art laboratory which will offer full, cost-effective, in-house water quality testing. The Supervisory Control and Data Acquisition (SCADA) Operations Center will provide redundancy and reliability of water system operations and water supply to District customers. The facility’s Education Center will provide information to the public on water conservation and natural resources management occurring throughout the District.
Meridian Reservoir – VCWWD No. 1 (District) (Moorpark)
The Meridian Reservoir project is currently under construction and projected to be completed and operational in late 2016. This project consists of the construction of a 1.5 million gallon steel tank and accessory facilities. The reservoir’s Supervisory Control and Data Acquisition (SCADA) system will gather real-time data to be analyzed and monitored at the District’s Moorpark office. This reservoir is being constructed as part of the new Meridian Hills development and will increase water storage capacity within the District.
Moorpark Desalter - VCWWD No. 1 (Moorpark)
With California entering its fifth year of drought, imported water costs increasing by 300% in 20 years, the need to develop a local water supply, and to reduce dependence on imported water, Ventura County Waterworks District No. 1 (District) is in the planning phase for the Moorpark Desalter Project.
This multi-million dollar project will including constructing production water wells in the shallow aquifer and extracting the brackish groundwater, which is high in salts and dissolved solids. Once extracted, this groundwater will be filtered through a membrane treatment process and disinfected, resulting in treated water quality which will meet State drinking water quality standards. The treated water will then be delivered to the District’s water distribution system. The brine waste from the treatment process will then be discharged into the Calleguas Municipal Water District’s Salinity Management Pipeline to be transported to the Pacific Ocean.
The many benefits of the Moorpark Desalter Project include:
- Providing a local water supply, reducing dependence and usage on imported water, increasing water supply sustainability and reliability, and providing drought relief
- Producing water at a lower cost than imported water - stabilizing water rates
- Removing salts from the Las Posas Groundwater Basin, improving groundwater quality, reducing migration of a “salt plume” which is spreading into the East Las Posas Groundwater Basin
- Increasing storm water recharge, which will improve the groundwater quality
- Using less energy in the production of locally desalted water than imported water
- Providing opportunities for public outreach and education on the planning, treating, distributing, and managing of our water resources.
Stockton Reservoir – VCWWD No. 1 (Moorpark)
Currently in the design phase, the Stockton Reservoir will replace the existing 0.5 million gallon storage reservoir. The existing reservoir is located in the 994 pressure zone in the northwest portion of the District and is at the end of its useful service life. The new Stockton Reservoir will be a 1.0 million gallon steel tank located on Stockton Road near the existing tank.
Phase IV Pipeline and Booster Pump Station – VCWWD No. 1 (District) (Moorpark)
Soon to be under construction, the Recycled Water Phase IV Project will expand the District’s existing recycled water distribution system in order to serve the Rustic Canyon Golf Course. Additional recycled water use will offset/decrease potable imported water demands, therefore increasing water supply reliability. The Phase IV recycled water pipeline will be approximately 13,100 feet long, beginning at the proposed Recycled Water Booster Pump Station located at the existing 1.5 million gallon Recycled Water Tank off Championship Drive and terminating at the Rustic Canyon Golf Course. Project facilities include the pipelines, a booster pump station, service connections to landscape irrigation, and a hydropneumatic tank.
Piru Wastewater Treatment Plant Tertiary Treatment Facilities Project – VCWWD No. 16 (Piru)
This project is in the design phase for adding tertiary treatment process facilities to the existing Piru Wastewater Treatment Plant. When the facilities are constructed, the tertiary-treated effluent from the plant will meet California State Title 22 regulations and requirements for unrestricted recycled water use. The tertiary treatment process will include filtration and an ultraviolet light disinfection processes. The recycled water will be used for agricultural and landscape irrigation in the Piru area.
For current information on the status of the projects listed above, please review the Monthly Projects Status Report
PUBLICATIONS AND DOCUMENTS
Water Quality Reports - Consumer Confidence Reports (CCRs)
Our 2015 Water Quality Reports can be viewed and printed here using Adobe Acrobat Reader.
- Ventura County Waterworks District 1 - Moorpark
- Ventura County Waterworks District 17 - Bell Canyon
- Ventura County Waterworks District 19 - Somis
- Ventura County Waterworks District No. 38 - Lake Sherwood
Water Management Plans
Feasibility Study Reports for Current Construction Projects
For Feasibility Studies/Reports on Current Construction Projects
Ventura County Waterworks District Nos. 1, 16, 17, 19 and 38 Rules and Regulations
To review the complete set of Rules and Regulations, including water conservation and sanitation, for both Ventura County Waterworks District (District) No. 1, 16, 17, and 19; and for Ventura County Waterworks District No. 38 (District 38), click on the links below.
For questions regarding these Rules and Regulations, please call our office at (805) 378-3000.
- District 38 Current Rules and Regulations
In case of an emergency, Water Restrictions can be found in Ventura County Waterworks Districts Rules and Regulations Section K - Water Shortages
The four CACs representing Ventura County Waterworks District (WWD) Nos. 1 (Moorpark), 17 (Bell Canyon), 19 (Somis), and 38 (Lake Sherwood) serve as liaisons between the community and the WWDs by providing input to Water and Sanitation Department staff and the Board. Each WWD has its own CAC. Meetings are open to the public and agendas are posted approximately one week prior to the meeting, but no later than 72 hours prior to a scheduled regular meeting.
The WWD No. 1 (Moorpark) CAC meets the 2nd Thursday of the month at 3:30 p.m. in Moorpark
Agenda for Upcoming WWD No. 1 (Mooropark) CAC
The WWD No. 17 (Bell Canyon) CAC meets the 3rd Tuesday of odd numbered months at 7:00 p.m. in Bell Canyon
Agenda for Upcoming WWD No. 17 (Bell Canyon) CAC
The WWD No. 19 (Somis) CAC meets the 3rd Thursday of even numbered months at 3:30 p.m. in Moorpark
Agenda for Upcoming WWD No. 19 (Somis) CAC
The WWD No. 38 (Lake Sherwood) CAC meets quarterly at 3:30 p.m. in Lake Sherwood
Agenda for Upcoming WWD No. 38 (Lake Sherwood) CAC
Contact: For further information on CAC meetings, please contact Sharon Hurault, Management Assistant, County of Ventura Water and Sanitation Department at (805) 378-3005 or via email at firstname.lastname@example.org
PLEASE NOTE: Meeting schedules are for planning purposes only and may be changed by mutual agreement of the Committee. Please check this website 72 hours prior to any previously scheduled meeting to confirm the meeting. Also, special meetings can be scheduled as necessary to conduct the business of the Committee; please check the website periodically for special meeting agendas.
WATER AND SANITATION DEPARTMENT DIRECTORY
|DIRECTOR - MICHAELA BROWN||
|Utility Services Division|
|EMERGENCY (24-HOURS A DAY)||805-378-3000|
|Citizens' Advisory Committee Information - Sharon Hurault||805-378-3005|
|Billing and Customer Service||805-378-3000|
|Planning, Design, Construction, and Development Manager - Susan Pan||805-378-3025|
|Operations and Maintenance Manager - Eric Keller||805-378-3015|
|Laboratory Services and Water Quality||805-378-3000|
|Distribution, Maintenance, and Construction Workgroup - Andy Flores||805-378-3045|
|Operations and Production Workgroup - Don Miller||805-378-3042|
|Moorpark Water Reclamation Facility||805-529-7326|
|Office Administration and Water Conservation - Jean Fontayne
|Customer Service and Meter Reading Workgroup||805-378-3041|
|Sewer Operations and Maintenance Superintendent - Augustine Godinez||805-378-3050|
|Water and Sewer Availability||805-378-3023|
|Water Operations and Maintenance Superintendent - David Hazen||805-378-3035|
|Integrated Waste Management Division|
|Division Manager - Bruce Belluschi||805-658-4311|
|Staff /Services Manager - Derrick Wilson||805-658-4314|
|Recycling Market Development Zone Administrator / Eye on the Environment Articles - David Goldstein||805-658-4312|
|Residential and Commercial Solid Waste Collection Contracts / Senior - Low Income Program - Lisa McCullough||805-658-4320|
|Solid Waste Tonnage Tracking and Reporting / Green Waste Exemption Program - Gloria Silvestri-Whitcomb||805-658-4319|
|Land Use Reviews / Community Service Districts Liaison / Community Beautification Events - Pandee Leachman||805-658-4315|
|Construction & Demolition Debris Management Program / Electronic Waste Program / Community Beautification Events - Howard E. Hope||805-658-4322|
|Household Hazardous Waste (HHW) / Used Oil Payment Program / Web Content - Don Sheppard||805-658-4318|
|Administrative Office Assistant / HHW Appointment Scheduling - Cortney Rasura||805-658-4316|
|Household Hazardous Waste Appointment Line||805-658-4323|