Open/Close Account

To Open an Account (Establish Service)


Please call (805) 378-3000 or stop by the business office located at 6767 Spring Road, Moorpark, CA  93021-9758 during regular business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. and provide the following information:

  • Service address
  • Date service is to begin
  • Name(s) of the person(s) responsible for the account
  • Your mailing address (if different than the service address)
  • Your telephone number(s)
  • Your social security number or driver’s license number
  • If you are a tenant, please provide the name of the property owner and his/her telephone number

You will be asked to complete a brief application card. A deposit may be required for customers without established credit.

 


To Close an Account (Terminate Service)



Please call (805) 378-3000 or stop by the business office located at 6767 Spring Road, Moorpark, CA  93021-9758 during regular business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. and provide the following information
at least one working day before you want the service discontinued:

  • Your account number
  • Service address
  • Date service is to terminate
  • Your name – the name on the account
  • The address where closing bills are to be mailed (a forwarding address)
  • Your new (or daytime) telephone number